Terms of Service – Rosewolf

Last Updated: January 2025

Welcome to Rosewolf (“Company,” “we,” “our,” or “us”). By using our website (rosewolf.io) and services (“Services”), you agree to the following Terms of Service. Please read them carefully.

If you do not agree with these Terms, do not use our Services.

1. Use of Services

You agree to use our Services for lawful purposes only. You are responsible for providing accurate account and contact information when using Rosewolf.

2. Subscription & Billing

Rosewolf operates as a subscription SaaS service.

Subscription fees are billed monthly unless otherwise stated.

Payments are processed securely through third-party payment providers.

All fees are non-refundable unless stated in writing.

You authorize us to store payment method(s) and automatically charge future invoices.

3. Account Responsibility

You are responsible for:

Keeping your login information secure

Ensuring your business complies with applicable laws

Messages sent through Rosewolf using your account

We reserve the right to suspend accounts for abuse, fraud, spam, or illegal use.

4. SMS Compliance

By using Rosewolf, you agree to follow TCPA and carrier guidelines:

You must only text contacts who opted in to receive messages.

You must include opt-out instructions (e.g., “Reply STOP to unsubscribe”).

You must follow all applicable local and federal messaging regulations.

Rosewolf is not responsible for your misuse of SMS features.

5. Prohibited Use

You may NOT use Rosewolf for:

Spam or unsolicited messages

Harassment, threats, or harmful content

Fraud or deceptive business practices

Adult content, gambling, hate, or violence

Illegal activity of any kind

Violation may result in account suspension or termination.

6. Service Availability

We aim for high uptime but do not guarantee uninterrupted service. Maintenance or third-party issues (Twilio, LeadConnector, etc.) may affect availability.

7. Data & Privacy

Your data is handled according to our Privacy Policy. By using Rosewolf, you consent to reasonable collection and use of information as described.

8. Third-Party Services

Rosewolf integrates with third-party systems like Twilio, LeadConnector, Google, etc. We are not responsible for failures, policy changes, or disruptions by those providers.

9. Limitation of Liability

To the fullest extent permitted by law:

Rosewolf is not liable for lost profits, lost leads, lost revenue, or business interruptions.

You use the platform at your own risk.

Our total liability is limited to the amount paid to us in the last 30 days.

10. Termination

We may suspend or terminate your account at any time for misuse or non-payment. You may cancel your subscription anytime by contacting support.

11. Changes to Terms

We may update these Terms periodically. Continued use after changes means you accept the new Terms.

12. Contact Information

For questions or support, contact us:

Rosewolf
Email: [email protected]
Phone: 317-413-2560
Address: Indianapolis, IN